Personal Safety for Social Workers

ISBN-13: 9781138467583 / Angielski / Twarda / 2017

Pauline Bibby

Opis

Aimed at employers, managers and staff in social work agencies, this work addresses concern about violence towards social workers from clients. It offers advice on putting the risks of violence in perspective; guidelines on communication with clients; and information on safety training.

Recenzje

’There is a profusion of good advice, with checklists frequently used. Readers will gain a good overall grasp of the issues involved in this increasingly important field, and an expanded set of ideas on how to keep themselves safe.’ Professional Social Work

Spis treści

Contents: Background: Violence at work; The risks in perspective; Violence against social workers; Defining violence and aggression; Employer and employee roles; Safety in the social work setting; Developing a policy; Implementing a policy; Reporting violent incidents; The workplace; Residential and day care settings; Away from the workplace; After-care. Guidelines for Social Workers: Interviewing techniques; Non-verbal communication; Coping with violence; Developing assertiveness; Travel guidelines. Training for Safety: Guidelines for trainers; Select bibliography; Useful organizations; Index.

O autorze

Pauline Bibby