Personal Safety for Health Care Workers

ISBN-13: 9781138431096 / Angielski / Twarda / 2017

Pauline Bibby

Opis

Despite evidence of violence against health-care workers, some employers have been slow to acknowledge the risks faced in both primary and secondary health-care settings. This text provides the tools to investigate the risks involved and develop policy to ensure staff safety.

Recenzje

’...this excellently conceived and written book comes a a time when violent attacks upon health care workers have become bewilderingly frequent. This is essential reading for all health care personnel - and as importantly their employers.’ Occupational Safety and Health ’This is a good, practical, down-to-earth book offering sound advice...’ Community Care ’...this book is clearly laid out, easy to read and full of practical advice on personal safety, both in the workplace and in everyday life. This book would be an excellent resource for practice nurses.’ Nursing in General Practice ’This book offers those working in health care the chance to develop knowledge and understanding and therefore comes highly recommended.’ Occupational Health ’Anyone reading this book will have their conscience stirred and realize that there is a great deal more they should be doing to organize personal safety procedures for themselves and their employees.’ Family Practice ’...an interesting and easy to read book...an excellent resource.’ Midwifery Digest

Spis treści

Contents: Background; Violence at work; The risks in perspective; Violence against health care workers; Defining violence and aggression; Employer and employee roles; Safety in the health care setting; Developing a policy; Implementing a policy; Reporting violent incidents; The workplace; Nursing homes and day care settings; Away from the workplace; After-care help and support. Guidelines for Health Care Workers: Interviewing techniques; Non-verbal communication; Coping with violence; Developing assertiveness; Travel guidelines. Training for Safety: Guidelines for trainers; Task 1 Introduction to violence at work; Task 2 The manager's role; Task 3 Coping with violence; Task 4 Communication skills; Task 5 Developing a policy and procedures; Task 6 Practical steps to safety; Appendix A: Sample handouts; Appendix B: Violent incident report form; Select bibliography; Useful organizations.

O autorze

Pauline Bibby