CHAPTER 1 Introduction 1Ruth M Strudwick and Emma HydeSECTION I Understanding Ourselves 7CHAPTER 2 Exploration of Your Own Values 9Ruth M Strudwick, Ann Newton-Hughes,and Jane M Harvey-LloydCHAPTER 3 Developing Resilience 16Jane M Harvey-LloydCHAPTER 4 What Is Compassion? 24Amy Hancock, Jane Gooch, and Jill BleikerCHAPTER 5 Pain and Suffering 34Ann Newton-Hughes, Amy Hancock, and Jill BleikerCHAPTER 6 Professional Behaviours and Culture 46Ruth M Strudwick and Amy HancockSECTION II Understanding the Service User 59CHAPTER 7 Diversity of Service Users 61Jane Harvey-Lloyd, Jane Gooch, and Ruth M StrudwickCHAPTER 8 The Role of Carers 68Jane Harvey-Lloyd and Ruth StrudwickCHAPTER 9 A Conceptual Framework for UnderstandingCompassion in Radiography 73Amy Hancock and Jill BleikerCHAPTER 10 Interpersonal Communication Skills 82Jane Harvey-Lloyd and Emma HydeCHAPTER 11 Is There More to Communicating withPatients than #Hellomynameis? 94Jane GoochCHAPTER 12 Values-Based Practice 101Ruth M Strudwick and Ann Newton-HughesCHAPTER 13 Compassion in Practice 109Amy Hancock and Jill BleikerCHAPTER 14 Theoretical Models for Person-centred Care inRadiography 124Emma HydeCHAPTER 15 Reflection on the Books and Skills Learned 137Ruth M StrudwickAPPENDIX A Organisational Measures of Patient CentredCare in Imaging Departments 139APPENDIX B Pause and Check Audit Tool for MeasuringPatient-Centred Care in Diagnostic Radiography (for use in ProjectionRadiography, Including Mammography) 144Index 151
Ruth M. Strudwick, Professor in Diagnostic Radiography, School of Health & Sports Sciences, University of Suffolk, UK.Jane M. Harvey-Lloyd, Associate Professor, School of Health and Sports Sciences, University of Suffolk, UK.Jill Bleiker, Associate Senior Lecturer (Medical Imaging), Retired clinical and academic radiographer, University of Exeter Medical School, UK.Jane Gooch, Senior Lecturer in Diagnostic Radiography, University of Derby, UK.Amy Hancock, Senior Lecturer Medical Imaging, University of Exeter, Department of Health and Care Professions, UK.Emma Hyde, Associate Professor, Provost for Learning & Teaching, University of Derby, UK.Ann Newton-Hughes, Retired Lecturer (Medical Imaging), University of Salford, UK.