Perfect Phrases for Writing Employee Surveys: Hundreds of Ready-To-Use Phrases to Help You Create Surveys Your Employees Answer Honestly, Complete

ISBN-13: 9780071664011 / Angielski / Miękka / 2010 / 240 str.

John Kador

Opis

THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Generating honest, no-nonsense feedback through well-written surveys is the first step to dramatically increasing employee engagement, commitment, loyalty--and your company's bottom line. Perfect Phrases for Writing Employee Surveys provides the tools for crafting precisely phrased surveys to deliver accurate information, so you can adjust your organization's practices accordingly. Inside are hundreds of words, phrases, and examples that remove the guesswork from an otherwise daunting process. This handy, time-saving guide helps you write surveys that measure:

• Employee Engagement
• Leadership and Management
• Company Values and Ethics
• Organizational Culture
• Satisfaction with Work Environment
• Career Development

Spis treści

Introduction
Part 1: Four Key Steps
Chapter 1: Define survey goals - What do you need to know?
Chapter 2: Structure a survey that generate full, clear feedback
Chapter 3: Take the survey out for a "test drive."
Chapter 4 : Deliver Survey Results to Management in an easy to interpret format and a timely manner
Part 2: Anatomy of an Effective Survey
Chapter 5: Braoad Questions
Chapter 6: Industry-specific Questions
Chapter 7: Company-Specific Questions
Chapter 8: Change or Problem-specific Questions
Chapter 9: Other feedback
Chapter 10: Survey dos and don'ts
Part 3:
Chapter 10: Reporting Survey Results to Management
Chapter 11: How to Relay Findings Back to Your Employees

O autorze

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