Perceived Status Enhancement, Brand Loyalty and Brand Involvement

ISBN-13: 9783659642173 / Angielski / Miękka / 2014 / 136 str.

Chee Piong

Opis

A sample of 170 Starbucks brewed coffee customers from four Starbucks coffeehouses in South Florida were administered a survey to determine their perceptions of Starbucks brewed coffee as status enhancing as well as their attitudinal and behavioral brand loyalty and their brand involvement. Reliability and factor analyses confirmed the internal reliability and unitary structure of the multi-item constructs. Linear regressions revealed that customers perceptions of the branded product as status enhancing were positively associated with their brand involvement (R = .174, p = .023) and their attitudinal brand loyalty (R = .214, p = .005), but not with their behavioral brand loyalty (R = .091, p = .240). These results add to the theory of status consumption and may aid companies in deciding whether to use status enhancement as a marketing strategy for their brands and products.

O autorze

Dr. Chee Piong is an expert in brand loyalty and brand involvement. He has taught for 15 years and enjoys mentoring students. In his spare time, Dr. Chee Piong volunteers to help at-risk elementary students by mentoring and tutoring them. Currently, Dr. Chee Piong is researching in some other related topics in brand loyalty and brand involvement.