ISBN-13: 9781490381442 / Angielski / Miękka / 2013 / 78 str.
How are your people skills? Are you able to negotiate a contract with confidence? When a conflict breaks out in your business, do you know what to do?
Without the right people skills it's near impossible to run a successful company. With them, you can't help but succeed.
Here's what other readers are saying about this book:
""Concise and to the point...so easy to read ""
""This book is like having your own business coach.""
""This book seems to have been tailor made to my needs as I have been looking for effective ways of handling my internal customers.""
""I find this SO helpful and I hope you continue to educate people on effective communication.""
What You Will Learn In This Book: Why having the right people skills can improve your bottom line 10 must-use techniques for mastering the secret of effective body language in business meetings The ultimate tool for establishing rapport and avoiding misunderstandings How to end a meeting correctly as an effective negotiation tactic How to tell a story to engage your audience 10 steps for being more assertive 12 ways to become an active listener and why this is important ...and more
In this short and easy-to-read book, Melissa Contreras - MBA, book publisher and online entrepreneur - packs effective and actionable tips that business leaders need to know to improve their effective communication, persuasion, negotiation, conflict management skills. You not only get a good understanding of why these skills are important for your business, but also what to do NOW to master them.