Patients Satisfaction with the Quality of HealthCare Services in Saudi

ISBN-13: 9783659894213 / Angielski / Miękka / 2016 / 88 str.

Majed Almutairi

Opis

Patient satisfaction is a state of mind since it depends on the emotions surrounding the confirmed/dis-confirmed expectations before experiencing a healthcare service (Naidu, 2009) patients' satisfaction entails the perception and attitude of a patient in the form of contentment or discontent following the outcome of the care and treatment that they receive from a healthcare institution or medical facility in relation to the expectations and anticipations that they had. (Zolaly, 2012).

O autorze

Majed Al Mutairi from Saudi Arabi, Riyadh . Majed is working in King Fahad Medical City in Saudi Arabia.Majed obtained his Bachelor Degree from University of East London in Health service Management in London, Englandand a Masters in Healthcare Management at Swansea University in Swansea, Wales