ISBN-13: 9780749466169 / Angielski / Miękka / 2013 / 320 str.
Full of expert advice, tools and case studies, this book is a practical reference guide to internal and external communication issues for anyone working in local councils or regional governmental offices. It offers a detailed analysis of the issues that are unique to this challenging and fast-moving environment, whilst reinforcing the importance of effective and meaningful communication to both local democracy and the planning and delivery of quality services.