Kim Heldman (Denver, CO), PMP, is the Chief Information Officer for the Regional Transportation District in Denver, Colorado. She has over 25 years of experience in project management and more than 18 years of experience in senior management positions. Kim is the author of several books on project management, including Project Management JumpStart, 3rd Edition, and the seven previous editions of the bestselling PMP Project Management Professional Study Guide. You can visit Kim's website at www.kimheldman.com.Vanina Mangano, PMP, is an executive member of Never Limited LLC, which owns a portfolio of companies, including The PM Instructors. The PM Instructors specializes in PMI certification exam preparation material and training. Through The PM Instructors, Vanina has authored courseware material within the subject of project management, including the most recent release: PMI Risk Management Professional Exam Preparation.