Outsourcing : A CIO's Perspective

ISBN-13: 9781574442168 / Angielski / Twarda / 1998 / 224 str.

Oakie D. Williams

Opis

Today's corporations are starting to realize the competitive advantage that Information Technology (IT) can bring to a company. These companies are also realizing that to stay current with technology requires a great deal of effort, risk, and expense. This is one of the primary reasons CIOs and CEOs are considering outsourcing as an attractive alternative.

This book identifies key elements that can be used to assess the feasibility of securing a successful, profitable, and manageable outsourcing agreement. It provides a convincing case that even if the final decision is not to outsource, the result of the process will identify potential business improvement opportunities.

Spis treści

Acknowledgements
Introduction
Why Outsource
Developing an Outsourcing Strategy
Forming a Partnership
Request for Proposals
Proposal Evaluations
Contracts
Negotiations
Personnel Considerations
Transitioning
When To Use Consultants
Partnership Management
Summary
Appendixes
A-Glossary
B-Sample Service Level Agreement
C-Request for Proposal Table of
D-Outsourcing COntract Outline
E-The Disaster of an Improperly Managed Partnership

O autorze

Williams, Oakie D.