Organizational Learning from World Class to Global Best Practices

ISBN-13: 9781574442595 / Angielski / Twarda / 1999 / 280 str.

David R. Schwandt; Ed.D. Michael J. Marquardt; Betty S. Beene

Opis

Organizational Learning: From World Class Theories to Global Best Prac tices starts with a review of significant learning theory and research accomplished over the past 20 years. This research is integrated into an action-centered theory of organizational learning. The book then e xplores in depth the Organizational Learning System Model developed by David Schwandt that has been applied in a variety of public and priva te organizations. Recognizing that companies now work with multicultur al groups in a global marketplace, the authors also examine cultural i mplications of the Model.

Recenzje

"...presents a comprehensive model for organizational learning that incorporates the best thinking of the field with the best practices in the world. The Organizational Learning Systems Model is one that has been tested and is working in many places, including the United Way of America. It has become our collective compass as we, like other institutions, confront a future in which the change is ever more rapid and unpredictable. This book will enable organizations to become deliberate and effective in learning, unlearning and relearning essential to progress. It provides no shortcuts; rather, a jumpstart to gaining and sustaining competitive advantage."-From the foreword by Betty Beene, President and Chief Executive Officer, United Way of America

Spis treści

Foreword
Preface
Critical Need for Organizational Learning in a World of Rapid Change
Clarifying the Key Issues in Organizational Learning
World Class Theories of Organizational Learning
The Organizational Learning Systems Model
The Portal for New Information: The Environmental Interface Subsystem
The Dynamics of Knowledge Creation: The Action/Reaction Subsystem
Knowledge and the Organizational Social Fabric: The Dissemination and Diffusion Subsystem
The Essence of the Learning System: The Meaning and Memory Subsystem
Steps and Strategies for Building Organizational Learning
Appendices
Organizational Learning System Model Instrument
Resources
Index

O autorze

David Schwandt, Michael J. Marquardt