Organizational Change Explained: Case Studies on Transformational Change in Organizations

ISBN-13: 9780749475475 / Angielski / Miękka / 2017 / 384 str.

Bob Thomas

Opis

The best way to learn how to navigate change successfully is to look at practical examples of change management programmes. Organizational Change Explained shares stories and insights from experienced change practitioners so professionals can reflect on their own work, respond critically to what others have done, and take away new tools and techniques to apply to their own change management practice. The book includes a range of cases from different sectors and countries including GlaxoSmithKline and the NHS to offer insights no matter the scale of the change management programme. Organized around central themes such as shaping and design, change leadership, and communication and engagement, Organizational Change Explained presents each case alongside an introduction, conclusion, list of key learning points, questions for reflection and sources of further reading. The book is invaluable to anyone tasked with leading or managing change within their teams, projects, departments or divisions, whether at local level or across geographic locations, countries and cultures.

Recenzje

"This is a treasure trove of advice from a deeply credible expert group. A collection of stories each with immaculate technical pedigree and referencing - this is a book to read in bite sized chunks, or all at once, and then revisit time and again as a source of wisdom for dealing with practical challenges at work. I look forward to dipping into this resource again and again." Alastair Ramage, Transformational Change Specialist & formerly Director Transformation, The British Council

Spis treści

• Section - ONE: The Reality of Organizational Change;
• • Chapter - 1: Organizational development in the NHS;
  • Chapter - 2: Sparking change;
  • Chapter - 3: Changing the way we change;
  • Chapter - 4: Shaping and designing change;
  • Chapter - 5: Brain, behaviour and being the same or different;
  • Chapter - 6: Working with resistance to change;
  • Chapter - 7: Creating the resilient organization;
  • Chapter - 8: Leading change;
  • Chapter - 9: Employee communication and engagement during change;
  • Chapter - 10: Project Carpe Diem;
  • Chapter - 11: Operational readiness for change;
  • Chapter - 12: Managing change in Asia and the West;
  • Chapter - 13: Developing change capacity and capability in organizations;
  • Chapter - 14: Risk and organizational change;
  • Chapter - 15: Embedding and sustaining change;
  • Chapter - 16: Change innovation;
• Section - TWO: The Future of Organizational Change;
• • Chapter - 17: The future of change and management;
  • Chapter - 18: Leading the agile organization;
  • Chapter - 19: The shift from complicated to complex;
  • Chapter - 20: The future and manufacturing;
  • Chapter - 21: The future and local government;
  • Chapter - 22: The future of healthcare

O autorze

Sarah Coleman is a change consultant, and Director of Business Evolution. Her clients include multinationals and established medium-sized enterprises in the UK and internationally, across government and industry sectors including telecoms, professional and financial services, engineering and healthcare. Sarah is a Fellow of and Non-Executive Director for the Association for Project Management. She is Visiting Senior Fellow at Lincoln University and a Mentor at Judge Business School, Cambridge. She speaks at business schools, events and conferences including RBS, Goldman Sachs, the MoD, the APM and Cranfield School of Management. Bob Thomas is a highly experienced Programme, Portfolio, PMO Delivery Manager with a very successful consulting and delivery background in airports, retail, government (central & local), insurance, logistics, health, financial services, transportation & management consulting. Bob established Change Practitioner Groups for the APM. He holds MAPM, MoP, MSP, MoR and Prince qualifications.