Organizational Change, Evolution, Structuring and Awareness: Organizational Computing Systems

ISBN-13: 9783540628637 / Angielski / Miękka / 1998 / 174 str.

N. Guimaraes;European Commission

Opis

The Orchestra (Organizational Change, Evolution, Structuring and Awareness) project, as the name suggests, was the result of the contributions of a number of people and organizations, whose collaborative efforts made the project and its results possible. This report provides readers with a global perspective on the project, its conceptual roots, the developed technologies, the partners, and the users. The following subsection is a long but necessary acknowledgement to a large number of people, from the several organizations that participated in the project: INESC (P), SMD (P), Software AG (DIE), UPM (E), Lisle (E), Novabase (P), EDP (P), Edinfor (P), CN (P), ISCTE (P), UITESA(E), T ASKON (N). Without these organizations and the people mentioned below, the project would not have been possible. The uninvolved reader is therefore asked to forgive us for this long acknowledgement, and go directly to the fIrst chapter. Acknowledgments This is a personal acknowledgment of the contributions of most of those people, and an anticipated apology to anyone who may have been left out of this large list. The persons are mentioned in the order of the organizations they belong to, just for the sake of not losing track of them all.

Spis treści

1. Introduction.- 2. Rationale and Birth of the Orchestra Project.- 2.1 A Conceptual Framework.- 2.2 The Objectives of Orchestra.- 2.3 A Bit of History.- 2.3.1 The Initial Consortium and Proposal.- 2.3.2 Proposal Revision and Final Configuration.- 3. Functionality of the Orchestra Environment.- 3.1 Organizational Analysis.- 3.1.1 Analysis Methodology and Information Gathering.- 3.1.2 Computer-Based Modeling.- 3.2 Office and Workflow Platform.- 3.2.1 The Orchestra User Environment.- 3.2.2 Workflow.- 3.2.3 Security in Orchestra.- 3.2.4 Global Information System.- 3.3 Communication.- 3.3.1 Enhanced Messaging.- 3.3.2 Contextual Communication Services.- 3.4 Decision and Group Interaction.- 3.4.1 Management & Executive Information Systems in Orchestra.- 3.4.2 Interactive Negotiation Tools.- 4. Architectural Issues in Orchestra.- 4.1 Logical Architecture.- 4.2 Specific Architectural Configurations.- 4.2.1 Document Archive Architecture.- 4.2.2 Document Generator Architecture.- 4.2.3 Workflow Engine Architecture.- 4.2.4 Security Architecture.- 4.2.5 Global Information System Architecture.- 4.2.6 MAPI Integration.- 4.2.7 Contextual Communication Architecture.- 4.2.8 MEIS Plug Architecture.- 4.2.9 Interactive Negotiation Tools Architecture.- 4.3 Mechanisms for Modularity.- 4.3.1 Secure and Remote Archive API.- 4.3.2 Orchestra/Elenix 3.0 Document Generator API.- 4.3.3 Orchestra Workflow API — EWA (VI.00, Jul/96).- 4.3.4 Orchestra/Elenix 3.0 Mail Api — ESMA (V2.00, Jun/96).- 5. Technical Information on Components and Prototypes.- 5.1 Taskon/OORAM Technical Data.- 5.1.1 Hardware and Operating Systems.- 5.1.2 Version/Date.- 5.1.3 Language.- 5.1.4 Training.- 5.2 Orchestra/ELENIX Multimedia 3.0.- 5.3 Information Systems Integration.- 5.4 Contextual Communication.- 5.5 Management & Executive Information Systems.- 5.5.1 TASKON/Integrator Technical Information.- 5.6 Interactive Negotiation Tools.- 5.6.1 Prototype System Configuration.- 6. The Pilot Sites.- 6.1 EDP.- 6.1.1 From the Generic Analysis.- 6.1.2 Fundamental Characteristics.- 6.1.3 Activities Carried out in the Pilot.- 6.2 Comunicações Nacionais.- 6.2.1 From the Generic Analysis.- 6.2.2 Fundamental Characteristics.- 6.2.3 Activities Carried out in the Pilot.- 6.3 CONUC/UITESA.- 6.3.1 From the Generic Analysis.- 6.3.2 Fundamental Characteristics.- 6.3.3 Activities Carried out in the Pilot.- 6.4 BEST.- 6.4.1 Activities Carried out in the Pilot.- 7. Market and Exploitation.- 7.1 The Market for Orchestra.- 7.2 Products and Services Definition.- 7.3 Direct Exploitation by Industrial Partners.- 8. The Orchestra Partners.- 8.1 INESC.- 8.2 Software AG.- 8.3 SMD Informatica.- 8.4 NOVABASE.- 8.5 TASKON.- 8.6 EDP.- 8.7 EDINFOR.- 8.8 Comunicações Nacionais.- 8.9 UITESA.- 8.10 ISCTE.- 8.11 LISLE.- 8.12 UPM.- 9. Dissemination of Results.- 9.1 Dissemination in the Industrial Forum.- 9.2 Dissemination in the R&D.- 10. Conclusion.- 10.1 Project Resources, Management, and Operation.- 10.2 Contributions and Open Directions.- 10.2.1 Workflow Modeling.- 10.2.2 Legacy Systems Integration.- 10.2.3 Agent Mediated Communication.- 10.2.4 Augmentation of Work Processes.- 11. References.- Appendix A — List of Actual (Available) Deliverables.- Appendix B — Addresses and Contact Points.- Appendix C — Internal Survey — Questionnaires and Results.