Organizational Behaviour: Performance Management in Practice

ISBN-13: 9780415481434 / Angielski / Miękka / 2010 / 580 str.

Richard Pettinger

Opis

This book offers a fresh and comprehensive approach to the essentials that constitute the discipline of organizational behaviour with a strong emphasis on the application of organizational behaviour and performance management in practice. It concentrates on the development of effective patterns of behaviour, values and attitudes, and relates these issues to effective organization performance in times of organizational and environmental change and turbulence. The book is divided into four parts, providing a clear structure for the study of the subject:

• Part One: The context of organizational behaviour
• Part Two: The disciplines of organizational behaviour
• Part Three: Organizational behaviour in practice
• Part Four: Organizational behaviour - expertise and application

Organizational Behaviour is packed with references to current topics, practical examples and case studies from large corporations from around the world, including Ryanair, The Body Shop and RBS. This book covers examples of both good and bad practice, making it an interesting and unique introduction to the study of organizational behaviour.

Spis treści

Part 1: The Context of Organizational Behaviour  1. Introduction  2. The Organization and its Environment  3. Change  Part 2: The Disciplines of Organizational Behaviour  4. Perception  5. Attitudes, Values and Beliefs  6. Ethics  7. Motivation  8. Communication  9. Influence, Power and Authority  10. Realpolitik  11. Conflict  12. Teams and Groups  13. Influences on the Nature of Work: Personality, Roles and Performance  14. Technology  15. Culture  Part 3: Organizational Behaviour in Practice  16. Leadership  17. Organization and Management Development  18. Organization Structure and Design  19. Human Resource Management and Employee Relations  Part 4: Organizational Behaviour: Expertise and Application  20. The Nature of General Management  21. Strategy  22. Operations Management  23. The Nature of Workplace Behaviour  24. Stress and its Management  25. Managing for the Future

O autorze

Richard Pettinger is Principal Teaching Fellow and Reader in Management Education at University College London, where he is also Director of the undergraduate Information Management for Business programme. He also continues to consult with organizations in all sectors.