Organization Teams: Building Continuous Quality Improvement Facilitator's Guide

ISBN-13: 9781138464308 / Angielski / Twarda / 2020

Peter Mears

Opis

This team manual provides information for continuous quality improvement through effective team cohesion. A team manual is also available (ISBN: 1-884015-42-5).

Spis treści

Introduction, Facilitator’s Role, What You Will Need, Lesson Plans, Topics and Time Allocations, Quality Bucks, Team Assignments, 1 Teamwork and Synergy, 2 Contributors to Continuous Quality Improvement, 3 Empowerment, 4 Supportive Team Cultures, 5 Team-Building Phases, 6 Understanding How We Think, 7 Member Service Roles, 8 Expanded Team Member Roles, 9 Expanding Team Skills, 10 Teams, Teams, and More Teams, Appendices

O autorze

Mears, Peter