ISBN-13: 9780367374372 / Angielski / Miękka / 2021 / 222 str.
ISBN-13: 9780367374372 / Angielski / Miękka / 2021 / 222 str.
This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff.