Operations Management for Business Excellence: Building Sustainable Supply Chains

ISBN-13: 9780367135980 / Angielski / Miękka / 2019 / 452 str.

David Gardiner; Hendrik Reefke

Opis

All businesses strive for excellence in today’s technology-based environment in which customers want solutions at the touch of a button. This highly regarded textbook provides in-depth coverage of operations and supply chain management, and explains how to design, implement, and maintain processes for sustainable competitive advantage.

Spis treści

1. Operations and Strategy  2. Demand Management and Forecasting in Operations  3. Capacity and Revenue Management  4. Process Design and Strategy  5. Applying Lean Thinking to Operations  6. Achieving Balanced Results and Measuring Performance  7. Quality Management and Product Design  8. Inventory and Resource Planning  9. Collaborative Supply Chains  10. Advanced Supply Chain Concepts: Technology and Sustainability