Open Mouth, Remove Foot: How to Talk to Anyone & Say the Right Thing at the Right Time

ISBN-13: 9781511656801 / Angielski / Miękka / 2015 / 204 str.

Customer Service Training Institute; Kimberly Peters

Opis

When it comes to communicating with other people, how we deliver our message is often more important than the message itself. The words we use and the way we speak those words often has a profound impact on how our message is received and understood. So it makes sense to understand how to best communicate with others. "Open Mouth, Remove Foot" will take you step by step through the entire communication process so you will not only know what to say but how to say it and when to say it. Choosing the right words, approach and time will allow you to deliver your message in the most efficient and easy to understand manner. By delivering your message correctly you improve comprehension and understanding as well as eliminate confusion and mistakes. This enables you to get better results often in less time with less effort. "Open Mouth, Remove Foot" will enable you to become the best communicator possible with less effort and in less time than you ever though possible. It is written in a n easy to understand format that gets results fast No experience or prior education or skills are required to use the techniques explained in this book. It will work for everyone who has a serious desire to improve their communication skills.