Not Everyone Gets a Trophy: How to Bring Out the Best in Young Talent

ISBN-13: 9781119912033 / Angielski / Twarda / 2023 / 256 str.

Tulgan

Spis treści

New Preface to the Revised and Updated Third Edition ixChapter One What is it with Young People in the Workplace? 1Chapter Two Get Them On Board Fast with the Right Messages 25Chapter Three Get Them On Board and Up to Speed Quickly and Turn Them into Knowledge Workers 55Chapter Four Practice Strong Highly Engaged Leadership 71Chapter Five Give Them the Gift of Context 95Chapter Six Get Them to Care about Great Customer Service 115Chapter Seven Teach Them How to Manage Themselves 131Chapter Eight Teach Them How to Be Managed by You 157Chapter Nine Retain the Best of Them, One Day at a Time 185Chapter Ten Build the Next Generation of Leaders 209Acknowledgments 217About the Author 221Index 223

O autorze

BRUCE TULGAN is the founder and CEO of RainmakerThinking, Inc., a management research and training firm, as well as RainmakerThinking.training, an online training company. Bruce is the author of numerous books, including the bestselling It's Okay to Be the Boss, the classic Managing Generation X, and The 27 Challenges Managers Face.