No Time for Playing Cards: Higher Reliability Organizing for the Fire Service

ISBN-13: 9781593703271 / Angielski / Twarda / 2017 / 259 str.

Dane Carley; Craig Nelson

Opis

Turning your department into a higher reliability organization starts with building a learning culture and teaching firefighters to ask "why"? In this book readers will learn how to: measure for and demonstrate leadership; focus solutions on human performance; build resilient departments; and reduce firefighter injuries and LODDs

Spis treści

• Why we do what we do
• It all starts with a learning attitude
• Management is not leadership, and leadership is not management
• Watching the game tapes to prepare for next week
• Change—The only thing as sure as death and taxes
• Higher reliability organizing
• Information must flow up hill to make good decisions
• You know to look outside the fire service for ideas—But where?
• Conclusion
• Solutions to exercises and discussion questions