ISBN-13: 9780230575837 / Angielski / Twarda / 2009 / 192 str.
ISBN-13: 9780230575837 / Angielski / Twarda / 2009 / 192 str.
Challenging existing ideas about not only what constitutes retail shrinkage, but also the approach that should be adopted to deal with it, it critically examines how current approaches to managing shrinkage are at best preventative, and how through operational excellence, organizations can reduce the impactit has on their profitability."