Never Split the Difference: Negotiating as if Your Life Depended on It

ISBN-13: 9781847941497 / Angielski / Miękka / 2017 / 288 str.

Raz Tahl Voss Chris

Opis

After a stint policing Kansas City, the author joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. This book takes you inside his world of high-stakes negotiations, revealing the nine key principles that can help negotiators succeed when it matters the most.

Recenzje

"This book blew my mind. It's a riveting read, full of instantly actionable advice - not just for high-stakes negotiations, but also for handling everyday conflicts at work and at home." Adam Grant, Wharton professor and bestselling author of ORIGINALS and GIVE AND TAKE

O autorze

Chris Voss spent 24 years working for the FBI, culminating in him becoming the bureau's lead international hostage negotiator. In 2007 he left the organisation and, realising that the skills he had acquired were more widely applicable, began teaching negotiation skills at Georgetown University's McDonough School of Business. He has also taught courses at Harvard Law School and is the head of the Black Swan Group, a consulting firm that leads businesses through difficult negotiations.