Medical Tourism and Wellness: Hospitality Bridging Healthcare (H2h)

ISBN-13: 9781774636800 / Angielski / Miękka / 2021 / 480 str.

Frederick J. Demicco

Opis

Medical Tourism and Wellness: Hospitality Bridging Healthcare (H2H) takes a systems approach to examining the growing field of medical tourism, one of the field’s hottest niches, with billions of dollars spent each year. This important book fills the need for a modern management book that looks at medical tourism in depth from a

Spis treści

Introduction to the Phenomenon of "Medical Tourism". Using the System Model to Describe the Workings of the Mayo Clinic for Medical Tourism. An Overview of the Affordable Care Act and the Importance of Bringing Hotel/Hospitality Quality Services to Healthcare. A Disney Approach to Medical Tourism and Wellness. Improving the Health Care: The Patient/Guest Experience Academy. Bringing Hotel Hospitality Service Skills to Healthcare: The Guest Service Gold Training Program from the Educational Institute of the American Hotel & Lodging Association. Health Communication: Insights for Quality Hospitality Bridging Healthcare (H2H) Delivery in Medical Tourism. The Medical Spa in Healthcare: Exploring the Role of the Registered Dietitian. Domestic Medical Tourism: A Neglected Dimension of Medical Tourism Research. Evaluating the Performance of the Hotels in the Vicinity of the Selected World’s Prominent Hospitals An Empirical Research Project. Future Trends in Medical Tourism and Wellness: Club Med or Club Medic?. A Cottage Industry Emerging in Medical Tourism: Medical Cannabis Tourism. New Innovations in Medical Tourism and Wellness in Europe: Switzerland. Best "Experience" Practices in Medical Tourism. Case Study: Medical Tourism: Recovery, Rainforests, and Restructuring: Opportunities for Hotels Bridging Healthcare (H2H). Case Study: Providing the Comforts of Home for Patients and Families of Geisinger Medical Center. Future Strategy for Medical Tourism and Wellness in China. Medical Tourism Today and in the Future for China. Trends in Medical Tourism in South Korea.

O autorze

Frederick J. DeMicco, PhD, RD, CGSP, is a Full Professor and holds the ARAMARK Endowed Chair in the Department of Hospitality Business Management at the University of Delaware. Formerly, he was Associate Director in the School of Hotel, Restaurant and Recreation Management at Penn State University, where he was Professor-in-Charge of the HRIM undergraduate and graduate programs for five years. He also holds the Conti Distinguished Professorship at the Pennsylvania State University, University Park, PA.

Dr. DeMicco’s research and scholarship interests are in international strategic management, hospitality leadership, and innovation. He has worked on projects with the Aramark Corporation for the last four Summer Olympics (Atlanta, Australia, Athens, and Beijing). He is on the editorial board of the Hospitality Research Journal, as well as the author and co-author of more than 100 publications in the area of hospitality and tourism management. Dr. DeMicco is ranked 12th among the 119 most cited international hospitality faculty, and he is tied for 37th (with Harvard’s Michael Porter) as a scholar most cited by hospitality education faculty.

He has sat on the boards of the Delaware Restaurant Association, the Delaware Hotel & Lodging Association, and International CHRIE. He was President of ICHRIE NENA (North East North American Federation).

Dr. DeMicco has taught and conducted research in Europe, Scandinavia, Australia/NZ, China, and the Caribbean (including cruise ships). He has co-authored the textbook Contemporary Management Theory: Controlling and Analyzing Costs in Foodservice Operations (5th edition) with James Keiser, Cihan Cobanoglu, and Robert N. Grimes, The book is used at approximately 100 CHRIE-affiliated universities and has been translated into Japanese. He is also the first author of Restaurant Management: A Best Practices Approach with publisher Kendall-Hunt. Dr. DeMicco is also a co-author with Dr. Marvin Cetron and Owen Davies for the book Hospitality 2015: The Future of Hospitality and Tourism, which looks at trends for the tourism hospitality and travel industry.

In 2008, Dr. DeMicco received the AH&LA Educational Institute’s Lamp of Knowledge Award for Outstanding United States Educator. LODGING Magazine honored Dr. DeMicco as the Lodging Industry’s Top Education Innovator for 2006.

Dr. DeMicco completed his PhD in Hotel, Restaurant and Institutional Management at Virginia Polytechnic Institute and State University under Professor Dr. Michael D. Olsen. In 1996, he completed a sabbatical in Hotel Management at Walt Disney World, Florida. Dr. DeMicco also obtained a Ducktorate Degree from Disney University, Orlando Florida.