Medical Office Administration: A Worktext

ISBN-13: 9780323763837 / Angielski / Miękka / 2022

Brenda A. Potter

Spis treści

Chapter 1 The Career of a Medical Administrative Assistant Chapter 2 The Health Care Team

Chapter 3 Medical Law and Ethics

Chapter 4 The Diverse Community of Patients

Chapter 5 Interpersonal Communications

Chapter 6 Appointment Scheduling

Chapter 7 Patient Reception and Registration

Chapter 8 Health Information Management

Chapter 9 Procedure and Diagnosis Coding

Chapter 10 Medical Billing

Chapter 11 Health Insurance and Health Benefits Programs

Chapter 12 Business Operations of the Medical Office

Chapter 13 Financial Management

Chapter 14 Human Resource Management

Chapter 15 Job Search Essentials

Appendix I NEW! Semester Project (Using SimChart for the Medical Office)

Appendix II Answers to Think About It Questions

Appendix III Competency Assessment Checklists

Appendix IV Using SimChart for the Medical Office

Glossary

Index