Mediation and Conflict Resolution Handbook

ISBN-13: 9786208223953 / Angielski / Miękka / 2024 / 220 str.

Thillainayagam Sankaravel

Opis

The "Mediation and Conflict Resolution Handbook" is a comprehensive guide for mediators and conflict resolution professionals, offering practical tools to navigate disputes with clarity and confidence. This handbook equips readers with the skills to manage complex conflicts effectively by covering key principles such as neutrality, communication, emotional intelligence, and cultural competence. Whether new to mediation or a seasoned practitioner, this resource provides valuable insights for fostering collaboration, achieving fair outcomes, and mastering the art of conflict resolution.