Measuring Quality in Planning : Managing the Performance Process

ISBN-13: 9780415315234 / Angielski / Twarda / 2004 / 396 str.

Matthew Carmona; Louie Sieh

Opis

The question of how to measure the quality and effectiveness of the output of the planning process is a current major debate. This book deals with issues of defining quality, public sector management, the use of indicators and the planning process.

Spis treści

Acknowledgements Part I Planning for Quality 1. Introduction - The Research 2. The Question of Quality 3. Managing Local Government 4. Measuring Performance, the Building Blocks 5. Planning Performance in England, the Story so Far Part II Measuring Quality 6. An Analytical Framework: Quality, Governance, Performance and Planning 7. Practice in England 8. An International Perspective 9. Innovation and Measurement in England 10. A New Model of Quality Measurement in Planning Appendix 1 The Quality Tools Appendix 2 Analysis of the Policy Framework Content in the Case-Studies Authorities Bibliography

O autorze

Carmona, Matthew; Sieh, Louie