Measuring Outcome in the Public Sector

ISBN-13: 9780748404049 / Angielski / Miękka / 1996 / 226 str.

Peter Smith; Smith Peter Smith; Peter Smith

Opis

Outcome in the management of public services refers to the impact of a particular public sector activity. This book provides a critical assessment of the way outcome is measured, exploring the need to balance objective and subjective forms of measurement.

Spis treści

1: A Framework for Analysing the Measurement of Outcome; 2: Health and Health Care; 3: Outcome Measures for Social Security; 4: Outcome Measures in Higher Education; 5: Outcome Measurement in the Criminal Justice System; 6: Outcome Measures in Community Care; 7: Outcome Measurement in the Management of Social Rented Housing; 8: Measuring Outcome in Schools; 9: In Search of a Representative Measure of Poverty; 10: Accounting for Outcomes; 11: Societal Outcome Measurement; 12: Conclusions and Prospects

O autorze

Peter Smith University of York.