This book is required reading for every leader in health care today. The challenges we face - building multigenerational and multicultural teams, engaging patients and families in co-producing care and health, keeping up with the rapidly changing science and technology in health care today - can be overwhelming. The practical framework and roadmap here are proven ways for leaders to keep our promises to our patients and our care teams.
Our patients and our teams deserve leaders who live every bit of this book's ideas."
Stephen J. Swensen, MD, is the Former Director of Leadership and Organization Development at Mayo Clinic, a Senior Fellow at the Institute for Healthcare Improvement, and a Professor Emeritus at Mayo Clinic College of Medicine and Science.
Tait Shanafelt, MD, is the Chief Wellness Officer, Jeanie and Stewart Ritchie Professor of Medicine, and Associate Dean at Stanford School of Medicine.