Mastering Management Skills

ISBN-13: 9780333929384 / Angielski / Miękka / 2003 / 262 str.

Richard Pettinger

Opis

An invaluable guide to successful, profitable, and effective management, this book provides a fully comprehensive introduction to the practical application of management theory.
Mastering Management Skills explores the issues, pressures and dilemmas faced by all managers. Setting these wide-ranging and complex situations in a realistic context, the common and universal problems of integrity, leadership, presentation and motivation are addressed. Drawing a direct link between theory, application and practice, demonstrations of managerial expertise - and lack of expertise - are illustrated using examples from all spheres of activity.

Discussion questions taken from real situations provide the basis for understanding and developing essential management skills.

Spis treści

Introduction.- Integrity.- Leadership.- Communication.- Motivation.- Decision-making.- Presentation and Advocacy.- Working with Groups.- Planning.- Appraising and Measuring Performance.- Health and Safety.- Negotiating.- Problem-Solving.- Conclusion.- Bibliography.- Index.

O autorze

RICHARD PETTINGER is Lecturer in Management at University College, London. He has far-reaching experience in both public and private sectors and also works as a consultant in these areas. He is the author of a number of management textbooks, and is series editor for the Master Series (Business).