Managing in the Email Office

ISBN-13: 9780750656986 / Angielski / Miękka / 2003 / 256 str.

Monica Seeley; Gerard Hargreaves

Opis

This title offers a practical guide for directors, managers and executives that offers help and guidance on how to manage both their own flow of email as well as their organization's. It tackles the issues of email best practice from a management perspective and includes case histories which provide frameworks from which users can locate themselves and how they operate. It also provides help for both individuals and groups of users such as teams and business divisions.

Recenzje

With electronic overload at its peak, this is an important and timely book. The author highlights the problems of email overload, provides fascinating case studies and personal and organisational solutions. It is easy to read and packed with useful tips -- a must for electronic junkies.
Professor Cary L Cooper, CBE, University of Management Institute of Science and Technology (UMIST)

'Covers a wide range of strategies for dealing with email as well as chapters on how to create email best practice and remain stress free. . Useful'
Management Today, September 2003

"This book is well laid out, with plenty of graphics and diagrams to illustrate its main points- a must for managers who are using e-mail as a medium of communication."

Lisanne Mealing, The Financial Times, June 16 2003

Spis treści

Managing your email before it manages you: Taking control of your inbox; What your in-box says about you; Email IT fitness; Assessing your email IT fitness; Boosting your e-mail fitness; Auditing your inbox; Reducing the stress of the email office; You and your team: Introduction; Two people one inbox: working with your PA; Communicating in the email office; Email on the move; Ways to access your email on the move; The Corporate Perspective: Introduction; Organizational finger prints in the inbox; The email gender gap; Decision making in the email office; Technology to manage corporate email traffic; Ways of creating email best practice; Email citizen's charter for best practice; The inbox of the future.

O autorze

Monica E. Seeley, Gerard N. Hargpson