Managing Professionals

ISBN-13: 9780415565097 / Angielski / Miękka / 2010 / 208 str.

Hans de Bruijn

Opis

Often managers rely heavily on the skills and expertise of the professionals in their organizations, yet these professionals consider management a source of bureaucracy and paperwork. This book deals with such tensions between managers and professionals within organizations, such as hospitals, universities, banks and judicial organizations.

Spis treści

1. They Can't Live with Each Other, Can't Live without Each Other  2. Management as a Problem  3. Management as a Solution  4. Strategic Management  5. Quality Management  6. Coordination and Cooperation  7. Knowledge Management and Innovation  8. Performance Management  9. Change Management  10. Beyond the One-Handed Organization

O autorze

Hans de Bruijn is a Professor of Public Administration at Delft University, the Netherlands. Much of his research and consultancy focuses on the role of managers in professional organizations. He is the author of Managing Performance in the Public Sector and co-author of Management in Networks, both published by Routledge.