Managing Organizational Knowledge: 3rd Generation Knowledge Management and Beyond

ISBN-13: 9781138423121 / Angielski / Twarda / 2017 / 148 str.

Charles A. Tryon Jr.

Opis

Organizations of all sizes and types are facing a duel threat and opportunity. At the very moment when global markets are becoming available, these organizations are losing valuable people resources due to "boomer" retirements and downsizing strategies. As the technologies arrive to facilitate knowledge sharing across organizational and people boundaries, the desire for job security is causing many employees to hold tightly to "their" business knowledge as a form of job security. When organizational knowledge erodes, organizations lose proven capabilities and eventually customers. This challenge may be one of the most significant facing organizations over the next two decades. Written by an expert with more than 30 years of hands-on work as a consultant and educator, Managing Organizational Knowledge: 3rd Generation Knowledge Management and Beyond provides a clear, repeatable strategy for capturing organizational knowledge. It does so by first exploring the fundamental concepts that have emerged from the new discipline of Knowledge Management (KM) over the past ten years. It then provides several breakthroughs including: A fresh, practical definition of KM A definition of organizational knowledge based on data, information, and decision making A proven strategy and templates for creating an inventory of significant organizational knowledge A new, integrated KIPPAR Model that defines how to create a sustainable KM environment A strategy where naturally occurring projects are routinely mined for contributions to an organization‘s pool of intellectual assets A series of implementation strategies for launching a KM initiative So what makes this book different? What makes it worth reading? It provides a new perspective on KM, addressing the discipline from the perspective of a major organization; much of the previous writings in this

Spis treści

Knowledge as an Asset - REALLY? The New Realities of Knowledge Management. KM Beliefs. KM Processes. Defining Knowledge. Recognizing Organizational Knowledge. The Knowledge Retention Policy: Level One. The Knowledge Retention Policy: Level Two. A Model for Managing Organizational Knowledge. Implementing Knowledge Management.

O autorze

Chuck Tryon is an educator, practitioner, consultant and author. Since the early 1980s, Chuck has created dozens of papers and workshops on Knowledge Management, Project Management and Business Process Engineering. Thousands of professionals from many of the largest organizations in the United States, Canada and Western Europe have attended his workshops. Chuck is frequently invited as a featured speaker for conferences and professional society meetings. Chuck holds an undergraduate degree in Business Administration and a master's degree in Knowledge Management. His research includes identifying ways to improve knowledge worker productivity and designing numerous advanced project-centric strategies. He is also the co-founder of the Knowledge and Project Management Symposium. He has been employed as a Knowledge Manager and Project Manager in the petroleum and healthcare industries. Chuck and Tresa live in the Tulsa, Oklahoma area. They have two daughters and three marvelous grandchildren. Chuck's hobbies include golf, photography and SCUBA diving. Additional information is available at www.tryonassoc.com