Managing Marketing: Marketing Success Through Good Management Systems

ISBN-13: 9780750668989 / Angielski / Miękka / 2007 / 380 str.

Roger Palmer

Opis

The newly qualified manager may well be equipped with the skills of the "What" of marketing and management, but not know the "How." The practicing marketer is well served with guides on strategy, mainly of the "four minute plan" variety, but poorly served in terms of basic advice on implementing the strategy and plans. This book is therefore designed to give clear guidance in managing the marketing function as a practical entity and allowing the new marketer to grasp how the theory can be applied to the job. Written by practitioners who are also active in the marketing education and training sectors it gives the reader a clear overview of-*How the key areas of marketing knowledge can be made operationally effective*How to make marketing practical and measurable*A huge range of examples and vignettes illustrating best practice*A truly international perspectiveThe book will be an invaluable toolkit for the newly qualified and newly appointed marketer trying to apply their knowledge of the theory

Spis treści

Section 1 Organisational Competence
Topic Area 1 Structure and Operations
Topic Area 2 Systems and Processes
Topic Area 3 Products and services
Topic Area 4 Culture
Topic Area 5 Brand Integrity and Reputation
Section 2 Personal Competence
Topic Area 1 Motivation
Topic Area 2 Leadership and Teams
Topic Area 3 Skills
Functional
Technical
Professional
Topic Area 4 Problem Solving and Creativity
Topic Area 5 Personal Communications
Section 3 Resource and Capabilities
Topic Area 1 Finance and Materials
Topic Area 2 Knowledge, Information and Intelligence
Topic Area 3 Technology and Time

O autorze

Roger Palmer, Juanita Cockton, Graham Cooper