ISBN-13: 9780415999175 / Angielski / Twarda / 2014 / 346 str.
Managing Interpersonal Conflict is a systematic review of published conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis. This volume provides a unique and valuable resource for teaching conflict, mediation, negotiation and facilitation courses; for implementing and planning training programs, designing interventions, creating workshops; and for scholarly work. As a unique informational resource, this book provides important and essential answers to key research questions. The chapters provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy and practical application of information.