Managing Information Technology Outsourcing

ISBN-13: 9781032122533 / Angielski / Twarda / 2021 / 248 str.

Opis

For decades outsourcing has been a major international phenomenon in business. Information Technology represents a unique case for outsourcing both in terms of benefits and potential pitfalls. Accessible and cutting-edge, this book provides a practical perspective on this important and far-reaching challenge in IT management.

Spis treści

1. Market Trends in Information Technology Outsourcing  2. Theoretical Foundation  3. Changing Business Models  4. IT Strategy and IT Outsourcing  5. IT Services: Demand and Supply  6. Information Technology Innovation and Outsourcing  7. Transitions and Contracts  8. Governance of IT Outsourcing  9. Governance Factors  10. Contracting and Managing Agile Software Development and DevOps  11. Compliance  12. Looking Forward