Managing Conflict in the Workplace

ISBN-13: 9781945103001 / Angielski / Miękka / 2016 / 194 str.

Sandra D. Collins; James O'Rourke IV

Opis

Managing Conflict in the Workplace takes a communication approach to managing and resolving workplace conflicts. Readers will learn the psychology behind conflict and how to use communication tools to raise issues effectively and to reach the best outcome from a conflict.