Managing Ambiguity and Change: The Case of the Nhs

ISBN-13: 9781349398607 / Angielski / Miękka / 1997 / 172 str.

S. Dopson

Opis

This book uses the case of the National Health Service to examine the management of ambiguity and change. It is suggested that the process-sociological approach of Elias, and in particular his game models, enable us to better understand the complex interweaving of planned and unplanned processes which is involved in the management of change.

Spis treści

Introduction - Reorganizations of the NHS: Theory and Practice - Eliasian Sociology - The Introduction of General Management in the NHS: An Example of Managed Social Change - DGM's Priorities: An Eliasian Analysis - Case Study: The Development of a Mental Health Policy - Conclusion

O autorze

SUSAN DOPSON