Foreword viiAcknowledgments xiIntroduction 1Chapter 1: the Fundamentals of Effective Management 7Chapter 2: Building Relationships 23Chapter 3: Delegating Effectively 45Chapter 4: Defining Roles and Goals 67Chapter 5: Making Decisions and Prioritizing 91Chapter 6: Hiring and Building Your Team 107Chapter 7: Giving Feedback and Evaluating Performance 135Chapter 8: Investing in People 161Chapter 9: Addressing Performance Problems 173Chapter 10: Managing Up and Sideways 197Chapter 11: Building a Healthy Culture 207Chapter 12: Conclusion 225About the Authors 229Index 231
Jakada Imani is the CEO of The Management Center, a nonprofit capacity-building organization based in Washington, DC. He is a coach and trainer with more than 30 years' experience working in racial, social, and economic justice movements.Monna Wong is the Chief Content Officer at The Management Center. She is a facilitator, organizer, and writer who has led teams in Ohio, Maryland, Maine, and California to build power for LGBTQ and Asian Pacific Islander communities.Bex Ahuja is the Managing Director at Rockwood Leadership Institute. Bex is a seasoned campaign strategist, organizer, trainer, and senior leader with 18 years experience working at the intersection of movement-building, leadership development, and racial and gender justice.