Management in Health Care: A Theoretical and Experiential Approach

ISBN-13: 9780333563861 / Angielski / Miękka / 1993 / 544 str.

Elaine la Monica;Philip Ian Morgan

Opis

This book covers the processes of management and leadership in healthcare practices. Content focuses on increasing organisational effectiveness in service and practice. Theories and concepts from the fields of business organisational psychology and educational administration are applied to health care. Within the book are included simulation activities to provide practice experiences that illustrate the content of the chapters, as well as serving to expand the reader's range of experience within a safe, low risk practice environment.

Spis treści

Acknowledgements.- Preface.- Introduction.- PART I: A CONCEPTUAL FRAMEWORK.- The Management Process and the Problem Solving Method.- Management and Leadership Theory.- PART II: MANAGEMENT RESPONSIBILITIES.- Diagnosing Self.- Diagnosing the System.- Leader Behaviour.- Diagnosing the Task.- Applying the Management Process and the Problem-Solving Method Managerial Ethics.- PART III: MANAGEMENT SKILLS.- Communication.- Change.- Power.- Teaching.- Interviewing.- Assertiveness.- Group Dynamics.- Conflict Resolution.- Time Management.- Performance Appraisal.- Job Stress.- Total Quality Management.- PART IV: MANAGEMENT STRUCTURE AND PROCESSES.- Development of the NHS.- The Environment.- Formal Organization Design.- Organizational Culture.- Epilogue.- Appendix.- Indexes.