'This thoughtful, comprehensive, and well-structured book explores managerial processes and practices from the standpoint of managers from all regions of the globe. Twelve chapters, organized around three skillsets, dive into issues of utmost importance in today's complex and turbulent international business environment. All centered around intercultural competence, they are a must-read for managers and academics interested in this area of research and teaching.' Snejina Michailova, University of Auckland, New Zealand
Preface; Part I. Foundational Skills for Global Managers: 1. Global managers in a changing world; 2. Developing global management skills; Part II. Contextual Skills for Global Managers: 3. Cultural environments; 4. Organizational environments; 5. Managerial work environments; Part III. Relationship-building skills for global managers: 6. Leading people and organizations; 7. Communicating across cultures; 8. Managing responsibly; 9. Negotiating global agreements; 10. Managing global teams; 11. Working and living globally; 12. Lessons learned: a review; Appendix: National cultural models; Name and organization index; Subject index.