Management

ISBN-13: 9781119677796 / Angielski / Miękka / 2020 / 496 str.

John R. Schermerhorn Jr.;Daniel G. Bachrach

Spis treści

Part One Management1 Management, Managers, and Careers 11.1 Career Readiness Today 21.2 Organizations 71.3 Managers 101.4 The Management Process 141.5 Skills for Career Success 17Management Learning Review: Get Prepared for Quizzes and Exams 21Career Skills & Competencies: Make Yourself Valuable! 232 Management Learning Past to Present 262.1 Classical Management Approaches 272.2 Behavioral Management Approaches 302.3 Modern Management Foundations 36Management Learning Review: Get Prepared for Quizzes and Exams 41Career Skills & Competencies: Make Yourself Valuable! 433 Ethics and Social Responsibility 463.1 Ethics 473.2 Ethics in the Workplace 523.3 Maintaining High Ethical Standards 573.4 Social Responsibility 59Management Learning Review: Get Prepared for Quizzes and Exams 64Career Skills & Competencies: Make Yourself Valuable! 66Part Two Environment4 Environment, Technology, and Sustainability 694.1 The External Environment 704.2 Environmental Uncertainty and Value Creation 754.3 Technology and Innovation 774.4 Sustainability and Social Issues 80Management Learning Review: Get Prepared for Quizzes and Exams 83Career Skills & Competencies: Make Yourself Valuable! 855 Global Management and Cultural Diversity 875.1 Management and Globalization 885.2 Global Businesses 955.3 Cultures and Global Diversity 995.4 Global Management Learning 103Management Learning Review: Get Prepared for Quizzes and Exams 105Career Skills & Competencies: Make Yourself Valuable! 1076 Entrepreneurship and New Ventures 1106.1 The Nature of Entrepreneurship 1116.2 Entrepreneurship and Small Business 1176.3 New Venture Creation 120Management Learning Review: Get Prepared for Quizzes and Exams 126Career Skills & Competencies: Make Yourself Valuable! 128Part Three Planning and Controlling7 Data and Decision Making 1317.1 Information, Data, and Analytics 1327.2 Problem Solving and Managerial Decisions 1367.3 The Decision-Making Process 1417.4 Decision-Making Pitfalls and Creativity 147Management Learning Review: Get Prepared for Quizzes and Exams 151Career Skills & Competencies: Make Yourself Valuable! 1538 Planning Processes and Techniques 1568.1 Why and How Managers Plan 1578.2 Types of Plans Used by Managers 1618.3 Planning Tools and Techniques 1658.4 Implementing Plans to Achieve Results 168Management Learning Review: Get Prepared for Quizzes and Exams 171Career Skills & Competencies: Make Yourself Valuable! 1739 Control Processes and Systems 1759.1 Why and How Managers Control 1769.2 The Control Process 1819.3 Control Tools and Techniques 184Management Learning Review: Get Prepared for Quizzes and Exams 188Career Skills & Competencies: Make Yourself Valuable! 19010 Strategy and Strategic Management 19310.1 Strategic Management 19410.2 Essentials of Strategic Analysis 19710.3 Corporate-Level Strategy Formulation 20210.4 Business-Level Strategy Formulation 20610.5 Strategy Implementation 209Management Learning Review: Get Prepared for Quizzes and Exams 212Career Skills & Competencies: Make Yourself Valuable! 214Part Four Organizing11 Organization Structures 21711.1 Organizing as a Management Function 21811.2 Traditional Organization Structures 22011.3 Team and Network Structures 22511.4 Organizational Designs 228Management Learning Review: Get Prepared for Quizzes and Exams 233Career Skills & Competencies: Make Yourself Valuable! 23512 Organizational Culture and Change 23712.1 Organizational Cultures 23812.2 Multicultural Organizations and Diversity 24312.3 Organizational Change 248Management Learning Review: Get Prepared for Quizzes and Exams 255Career Skills & Competencies: Make Yourself Valuable! 25713 Human Resource Management 26013.1 Human Resource Management 26113.2 Attracting a Quality Workforce 26613.3 Developing a Quality Workforce 27113.4 Maintaining a Quality Workforce 274Management Learning Review: Get Prepared for Quizzes and Exams 279Career Skills & Competencies: Make Yourself Valuable! 281Part Five Leading14 Leading and Leadership Development 28314.1 The Nature of Leadership 28414.2 Leadership Traits and Behaviors 28814.3 Contingency Approaches to Leadership 29014.4 Personal Leadership Development 294Management Learning Review: Get Prepared for Quizzes and Exams 299Career Skills & Competencies: Make Yourself Valuable! 30115 Individual Behavior 30415.1 Perception 30515.2 Personality 30815.3 Attitudes 31315.4 Emotions, Moods, and Stress 317Management Learning Review: Get Prepared for Quizzes and Exams 320Career Skills & Competencies: Make Yourself Valuable! 32216 Motivation Theory and Practice 32516.1 Individual Needs and Motivation 32616.2 Process Theories of Motivation 32916.3 Reinforcement Theory 33516.4 Motivation and Job Design 337Management Learning Review: Get Prepared for Quizzes and Exams 341Career Skills & Competencies: Make Yourself Valuable! 34317 Teams and Teamwork 34517.1 Teams in Organizations 34617.2 Trends in the Use of Teams 34917.3 How Teams Work 35217.4 Decision Making in Teams 360Management Learning Review: Get Prepared for Quizzes and Exams 363Career Skills & Competencies: Make Yourself Valuable! 36518 Communication and Collaboration 36818.1 The Communication Process 36918.2 Improving Collaboration through Communication 37418.3 Managing Conflict 37718.4 Managing Negotiation 381Management Learning Review: Get Prepared for Quizzes and Exams 385Career Skills & Competencies: Make Yourself Valuable! 387Management Cases for Critical Thinking 3901 Trader Joe's--Keeping a Cool Edge 3902 Zara International--Fashion at the Speed of Light 3913 Warby Parker--Disruption with a Conscience 3924 Patagonia--Leading a Green Revolution 3945 Harley-Davidson--Style and Strategy with a Global Reach 3956 In-N-Out Burger--Building Them Better 3967 Target--Missing the Bull's Eye 3978 Uber--Riding the Gig Economy 3989 Electronic Arts--Inside Fantasy Sports 39910 Dunkin' Donuts--Betting Dollars on Donuts 40011 National Public Radio--Many Voices Serving Many Needs 40112 Gamification--Finding Legitimacy in the New Corporate Culture 40213 RealRecruit--Protecting Student Athletes 40314 Zappos--They Do It with Humor 40515 Panera Bread--Growing a Company with Personality 40616 Salesforce--Instant Praise, Instant Criticism 40717 Auto Racing--When the Driver Takes a Back Seat 40818 Snapchat--Snap the Story of the Moment 409Self-Test AnswersGlossaryEndnotesName IndexOrganizational IndexSubject Index