Making Sense of Organizational Change and Innovation in Health Care: An Everyday Ethnography

ISBN-13: 9780367140625 / Angielski / Twarda / 2019 / 144 str.

Anne Reff Pedersen

Opis

This book explores the hospital via organisational ethnography (OE), an approach that involves a mix of fieldwork methods designed to analyse the hospital which also includes participatory observation, qualitative interviews and shadowing.

Spis treści

1. Introduction. Making sense of organizational change and innovation in health care: An everyday ethnography  2. A theoretical narrative approach to organizational change studies: Towards everyday organizing  3. Making sense of everyday innovation at a clinical ward through individual narratives of visitation routines  4. A resistance and everyday view on health care professionals: Meeting encounters with patients and professionals  5. Designing and driving collaborative, everyday innovation using combined narratives of internal and external participation  6. Organizational change through administrative coordination: Shared narratives of politicians and administrators  7. Policy expectations of innovation: Policy narratives drawing on different public management perspectives  8. Concluding remarks

O autorze

Anne Reff Pedersen is a Professor with special responsibilities in Public Organisation and Innovation at the Department of Organization at Copenhagen Business School, Denmark.