ISBN-13: 9781909116290 / Angielski / Miękka / 2014 / 160 str.
ISBN-13: 9781909116290 / Angielski / Miękka / 2014 / 160 str.
This book contains tried and tested strategies and approaches which, when applied, will help any membership organisation to flourish. It is written using a threefold approach - through the story of a young man, his boss and a cafe; through case studies and real-life examples; and through suggestions, hints and tips.