Make Change Work

ISBN-13: 9781118617465 / Angielski / Twarda / 2013 / 192 str.

Randy Pennington

Opis

Remain competitive, inspire innovation, and ensure success Constantly adapting, improving, and changing is more important than ever for companies to remain competitive in today's marketplace. Make Change Work presents real solutions to thriving in a world of constant change. This book educates managers and leaders on how to lead change, with strategies for creating urgency, building support, and ensuring successful change. Get the guidance you need to be bold in the face of change, and learn how to make your company faster, better, cheaper, and friendlier--by simply listening to your customers

• Advises leaders on how to design and implement a strategy that allows you to successfully lead change and deliver meaningful business results
• Author Randy Pennington is a 20-year business performance veteran, author, and expert in helping organizations build a culture focused on results

Learn how to establish a clear and purposeful goal, inspire a culture relentlessly focused on customers, and create an environment where your talented team wants to Make Change Work.

Spis treści

Preface xv

Acknowledgments xix

Part I The Realities of Change 1

Chapter 1 The New Normal 3

Chapter 2 Faster, Better, Cheaper, Friendlier 13

Chapter 3 Good Change, Bad Change 21

Chapter 4 Dodos and Coyotes: Only the Nimble Survive 33

Part II Becoming a Change Leader: The Tactical

Side of Change 41

Chapter 5 What Change Leaders Do 43

Chapter 6 Buy–In: Where Change Legends Are Made 51

Chapter 7 Go First 59

Chapter 8 Change Change 67

Chapter 9 Generate Creative Tension 75

Chapter 10 Connect with People Where They Are 85

Chapter 11 Involve Early and Often 95

Chapter 12 Use Resistance as Your Friend 103

Part III Change Challenges 113

Chapter 13 When Change Isn t a Choice 115

Chapter 14 Change Your Culture and Change Your Results 125

Chapter 15 Stop Spineating 135

Part IV The Wrap–Up 143

Chapter 16 The Future and Change 145

Notes 153

About the Author 157

Index 159

 

O autorze

RANDY PENNINGTON is a business performance veteran, author, and expert in helping organizations build a culture focused on results. His client list includes leading organizations in business, nonprofits, and government. His ideas and comments have appeared in the New York Times, Entrepreneur, Executive Excellence, and numerous professional and trade journals, and on CNN, Fox News, the BBC, and ABC radio. He is the author of Results Rule!.

Blurb

Praise for Make Change Work

"I could rename this book, How Tulips, Dodo Birds and Coyotes Changed the Way I Think About Change. Interested now? You should be. This is the most fascinating, practical book about dealing with change I′ve ever read."
LARRY WINGET, television personality and bestselling author of Grow a Pair: How to Stop Being a Victim and Take Back Your Life, Your Business, and Your Sanity

"Make Change Work is the best book I have read on the real inner–workings of change. It could have easily been called The Future Belongs to the Coyote. Pennington does a great job of equating the emotional side of change with the pragmatic, ′let′s get it done′ side."
GARY NELON, Chairman and CEO, First Texas Bancorp, Inc.

"Randy Pennington has written an extraordinary book about change (and leadership, culture, execution, and more). You will use the ideas in it the second you put it down. Randy is the best business writer I know. This book will significantly impact and improve the way you do business."
JOE CALLOWAY, author of Be the Best at What Matters Most

"Make Change Work lays a simple path from the strategy to the tactics of change. Randy teaches leaders to attack change not as a process to be managed but as a way of operating that delivers results."
SUSAN KELLIHER, SVP, Human Resources, Albemarle Corporation

"To make change work, we have to change the way we work. Period. Pennington takes you on a journey through not only change but also how to lead transformation."
BRIAN SOLIS, Principal Analyst, Altimeter Group and author of What′s the Future of Business?

"For organizations to change, the people in those organizations must change. Make Change Work provides real–world, practical strategies you can use immediately."
Chris Korst, Executive Vice President of Operations, Rent–A–Center®