MCA Microsoft 365 Teams Administrator Study Guide: Exam Ms-700

ISBN-13: 9781119773344 / Angielski / Miękka / 2021 / 528 str.

Ben Lee

Spis treści

Introduction xxiAssessment Test xxixAnswers to Assessment Test xxxviiiChapter 1 Introducing Teams 1Using Teams: The Basics 3Accessing Teams 9O365 E3 Trial 10Customer Immersion Experience 10Fully Paid E3 10Using Teams as Part of O365 10Home User Plans 12Small/Medium Business Plans 12Enterprise Plans 13Managing Teams 15Management Tools 15Policy Management 24Summary 26Exam Essentials 27Exercises 28Review Questions 30Chapter 2 Getting Teams Up and Running 33Migrating from Skype for Business 34Coexistence Modes 36Interoperability 42Coexistence Modes and Migration/Upgrade Paths 46Meeting Migration Service 48Managing Skype for Business to Teams Migrations 51Preparing Your Network for Teams 57Internet Breakout 58Networking Best Practices 59Network Quality 64Network Capacity 73Deploying Clients Required for Teams 84Clients 84Devices 88Summary 99Exam Essentials 99Review Questions 106Chapter 3 Teams Core Functionality 111Creating Teams 112Teams Memberships 114Types of Teams and Discoverability 116Making a Team from Scratch 118Upgrading an Existing Resource to a Team 127Org-Wide Teams 134Managing Features Inside Teams 139Messaging Policies 139Managing Channels 148Managing Settings in a Team 152Manage Settings for Teams 156Managing Guests and External Access 162External Access vs. Guest Access 162Managing External Access 165Managing Access for Guest Users 166Reviewing Guest Access 173Meetings with Teams 173Teams Meetings 174Teams Live Events 188Summary 196Exam Essentials 197Exercises 199Review Questions 207Chapter 4 Advanced Teams Functionality and Management 213Admin and User Management 214Teams Admin Roles 215Manual Team Membership 223Dynamic Membership 225Access Reviews 231Lifecycle and Governance 236Team Templates 236Group Creation Policies 242M365 Group Naming Policy 247M365 Group Expiration 252Archiving, Deleting, and Restoring Teams 255Data Security and Compliance 260Sensitivity Labels 260Retention Policies 267Data Loss Prevention Policies 272Segmentation and Information Barriers 279eDiscovery 286Security and Compliance Alerts 297Teams Apps 302App Policies 304Using Custom Apps 311Summary 315Exam Essentials 316Review Questions 326Chapter 5 Adding Telephony 331Phone System Overview 333Delivery Method 333Licensing 336Number Types 339Device Types 339Emergency Calling 341Phone System Delivery 351Calling Plans 351Direct Routing 365Controlling Phone System Features 380Calling Features 380Calling Workflows/Voice Apps 389Summary 407Exam Essentials 408Exercises 410Review Questions 417Chapter 6 Review Usage and Maintain Quality 421Adoption and Deployment Approach 422Deployment Planning 423User Adoption 425Monitoring Collaboration 427Teams Usage Reports 428Microsoft 365 Usage Reports 433Monitoring Telephony 434Call Analytics 437Call Quality Dashboard 441Summary 451Exam Essentials 452Exercises 453Review Questions 456Appendix Answers to Review Questions 459Chapter 1: Introducing Teams 460Chapter 2: Getting Teams Up and Running 460Chapter 3: Teams Core Functionality 463Chapter 4: Advanced Teams Functionality and Management 465Chapter 5: Adding Telephony 467Chapter 6: Review Usage and Maintain Quality 470Index 471

O autorze

ABOUT THE AUTHORBEN LEE has spent most of his professional career working with Microsoft technologies, and for the last 10+ years he has specialized in their Unified Communications and Collaboration stack. Since Teams entered the market, he has been helping organizations to understand how to deploy and adopt it successfully. He has helped organize many IT User Groups and enjoys sharing knowledge and lessons learned through online platforms and speaking engagements. He currently works as the Microsoft Technology Lead for a global Direct Routing as a Service provider, helping companies migrate their telephony workload into Teams.