ISBN-13: 9780595430758 / Angielski / Miękka / 2007 / 132 str.
Good Human Relations
in Seven Sentences
1. The six most important words are:
"I admit I made a mistake."
2. The five most important words are:
"You did a good job."
3. The four most important words are:
"What is your suggestion?"
4. The three most important words are:
"If you please."
5. The two most important words are:
"Thank you."
6. The least important word is "I."
7. The most important word is "We."
"-Anonymous"