Listening!

ISBN-13: 9780615922027 / Angielski / Miękka / 2014 / 182 str.

Jeffrey Hugh Newman Esq

Opis

Listening is a perfect primer for those looking to enhance their personal and business relationships and advance to the next level. The title speaks for itself - we are all capable of hearing what people are saying, but the art-form is in actually listening and understanding what they are saying. Listening is an acquired skill, but with practice it can be mastered. Listening will sharpen important skills such as asking the right questions, and looking for signs like eye contact and body language. Listening explains the value of waiting for the "silent period" at the end of the spoken word, and how to effectively use silence to elicit more information. Listening will teach you to keep your ego in check and not let it get in the way when starting a negotiation with your adversary or a conversation with your spouse or child. Listening will help you to stay in the present and to use all of your senses to deal more effectively with others. It will appeal to both businesspeople and lay people alike who seek to develop better negotiating skills in their dealings in the workplace, with friends and with family. While business and professional interactions are the stepping-stones for financial success, discussions with friends and family are equally, if not more, important. When we improve our personal skills, we enhance every aspect of every encounter - business and personal. Listening teaches us important listening and negotiating skills, and it does so in an easy to read fashion using real life scenarios to enhance every point. By improving upon the skills identified in Listening, we will all learn to be more effective communicators and negotiators.