Library/Vendor Relationships

ISBN-13: 9780789033512 / Angielski / Twarda / 2006 / 248 str.

Sam Brooks

Opis

As technology advances, libraries are forced to reach beyond their own reseources to find ways to maintain accuracy and superior service levels. This text examines the cooperation in which libraries find they must participate in, and vice versa, with the vendors that provide system infrastructure & software.

Spis treści

• Introduction: The Importance of Open Communication Between Libraries and Vendors (Sam Brooks)
  
• Introduction: Forging Lasting Symbiotic Relationships Between Libraries and Vendors (David H. Carlson)
  
• Managing the Unmanageable: Systematic Downloading of Electronic Resources by Library Users (Gayle Baker and Carol Tenopir)
  
• Library/Vendor Relations: The APA Experience (Linda Beebe)
  
• Managing Customer Relationships: A Book Vendor Point-of-View (George Coe)
  
• Library/Vendor Relations: An Academic Publisher’s Perspective (Keith Courtney)
  
• ANKOS and Its Dealings with Vendors (Phyllis L. Erdogan and Bulent Karasozen)
  
• Library Advisory Boards: A Survey of Current Practice Among Selected Publishers and Vendors (James R. Fries and John R. James)
  
• Library/Vendor Relations from a Public Library Perspective (Ronald A. Gagnon)
  
• Government Libraries: Administering Change in an Uncertain Future (Bradley E. Gernand)
  
• Library-Vendor Relations in the World of Information Standards: A View of a Partnership That Improves Research, Information Access, and Revenue Opportunities (Pat Harris)
  
• Integrated Ecommerce in the Library: A Software Development Partnership Between Innovative Interfaces and The Westerville Public Library, Ohio (Jerry Kline and Don Barlow)
  
• The OCLC Members Council: A Communication and Governance Forum for the Global Library Collaborative (George M. Needham and Richard Van Orden)
  
• Business, Science and the Common Good (René Olivieri)
  
• Community College Library/Vendor Relations: You Can’t Always Get What You Want . . . or Can You? (Sarah Raley and Jean Smith)
  
• Electronic Discussion Lists (Bernie Sloan)
  
• Index
  
• Reference Notes Included
  

O autorze

Sam Brooks, David H. Carlson