Lessons in It Transformation: Technology Expert to Business Leader

ISBN-13: 9781118004470 / Angielski / Twarda / 2011 / 224 str.

Larry Bonfante

Opis

Important insights into the true purpose of IT?from a CIO's perspective Focusing on the qualities required to transform an organization through the lens of the CIO, this book provides practical advice on how to address key issues, as well as create a context for the type of leadership qualities required to broaden the CIO's impact in every aspect of the corporation.

• Provides practical advice on key issues for leadership qualities
• Looks at the differences between leadership and management and the need for effectiveness in both disciplines
• Explores relationship management, communication skills, change management, developing human capital, sustainability, alignment, and qualities of great leaders

A timely look at how the IT function can become totally aligned with the strategies and operational direction of the business enterprise, Lessons in IT Transformation reveals how CIOs can?and should?evolve from managers of utility services to business leaders who can drive revenue, value, and process redesign.

Spis treści

Preface.

Introduction.

Chapter 1 First Things First: What Is Leadership?

Defining Leadership.

Leadership versus Management.

Misconceptions About Leadership.

Leadership Roles.

Chapter 2 That Vision Thing.

Importance of Vision.

Deciding Whose Vision It Is.

Helping Employees Feel Ownership.

Creation the Vision.

Aligning Your Vision with the Vision of Your People.

Inspiring Others to Share the Vision.

Making the Vision Real for People.

Chapter 3 It′s the Business, Stupid!

The Purpose of IT.

The Foolishness of Alignment.

Three Questions About IT′s Role in the Organization′s Mission.

Fiscal Management IT Is an Investment Not a Cost.

IT as a Tool to Drive Revenue.

Ways to Engage the Board.

The CIO as Business Leader, Not Technologist.

Meaningful Metrics.

Focus on What Matters.

Managing Perception versus Reality.

Chapter 4 Communication.

The Importance of Communication.

The Importance of Listening.

Who Do I Need to Communicate With?

How Should I Communicate with Them?

The Need for Marketing.

What is Your Brand?

Leading a Volunteer Army.

Communicating Tough Messages.

Focusing on the Issue, Not the Person.

Honesty and Transparency.

Chapter 5 Relationship Management.

No Man (or Woman) Is an Island.

Helping Other People Succeed.

Being a Team Builder.

Building Credibility.

The Law of WIFM What′s in it for Me?

Leading by  Serving.

What People Feel About You Is More Important than Reality.

Chapter 6 Developing Human Capital.

Leading Persons .

Leveraging People′s Unique Talents.

Engaging the Whole Person.

Focusing on Strengths.

Recruitment/Retention/Development.

Making Sure a Person Is Better Off for Having Had the Experience.

Recognizing and Rewarding Your People′s Efforts and Successes.

Chapter 7 Leading the Process of Change.

Change Is Uncomfortable.

Selling the Need for Change.

Personalizing the Need for Change.

Making Change a Part of Your Culture.

Building Community.

Ensuring Buy–in.

Breaking Change into Bite–sized Chunks.

Supporting Progress along the Way.

Celebrating and Communicating Progress/Success.

Comparing Position versus Influence.

Balancing Change with Discipline Project Management.

Developing a Culture of Innovation.

Developing a Culture of Accountability.

Chapter 8 Partnering for Success.

Some Words Are Used Too Loosely.

Creating an Empowered, Team–oriented Environment.

Adjusting to the Twenty–first–century Workforce.

Partnering with Your Team. 

Partnering with Your Clients.

Partnering with Your Executive Management and Board of Directors. 

Sourcing Expanding Your Team to Include Outside Partners.

Networking in the Industry.

Chapter 9 Developing the Qualities of Great Leader.

Being Authentic.

Inspiring Others.

Building Trust.

Showing Humility.

Having a Bias Toward Action.

Leveraging Collective Wisdom. 

Building Personal Relationship.

Influencing Others.

Showing Your Humanity.

Empowering the People Around You.

Being Receptive to Feedback.

Being Likable. 

Being Accountable.

The Most Important Characteristic of a Leader Having Integrity.

Chapter 10 Sustainability.

Accomplishing Short–term Success Is Only the First Step.

Individual Leaders Can Drive Short–term Success.

You Need a Culture of Leadership to Ensure Long–term Viability.

A Leader′s Job Is Not Only Creating Success It is Creating Other Leaders.

Chapter 11 Homework and Parting Thoughts.

Leadership Begins with Me!

I am IT!

Be Wary of Linda Ronstadt Disease.

Seek Alignment versus Consensus

God Gave You Two Ears and One Mouth.

How Do You Feel When You Are the Customer?

Leadership Is a Responsibility, Not a Privilege.

You are Either Part of the Solution or Part of the Problem the Choice Is Yours.

There Are Three Kinds of People in the World.

When You Change, Your World Changes.

About the Author.

Index.

O autorze

Larry Bonfante has held executive leadership positions over the past twenty–nine years in the financial, pharmaceutical, nonprofit, consulting, and sports and entertainment industries. He has received numerous industry accolades, including being named one of Computerworld′s Premier 100 IT Leaders in 2009. As Chief Information Officer at the United States Tennis Association, his team is responsible for all information technology related services supporting the U.S. Open, the most highly attended annual sporting event in the world. A founding member of the CIO Executive Council, he is the founder of CIO Bench Coach, LLC, an executive coaching practice for IT executives. He has served as a mentor and executive coach for many IT leaders in various industries and serves as Chairman of the Fairfield–Westchester chapter of SIM. He has been a guest lecturer for the master′s degree programs at Columbia University, NYU, and Polytechnic Institute and is an accomplished public speaker who has presented at many industry conferences. He writes a leadership column and blog for CIO Insight magazine.

He can be reached at Larry@CIOBenchCoach.com.

You can learn more about his executive coaching practice at www.CIOBenchCoach.com.

Blurb

Praise for Lessons in IT Transformation

"Larry Bonfante brings the role of CIO to the forefront of the organization in Lessons in IT Transformation. With it, he delivers an incredibly insightful work that describes how this position can lead organizations to great success. This is a must–read for all executive teams and IT leaders looking to make a difference!" Marshall Goldsmith, New York Times and million copy bestselling author of Mojo and What Got You Here Won′t Get You There

"Today, the role of CIO is hands down, without exception, mission critical to the company. You are the force for driving competitive advantage, yet leaders in IT are still fighting for a seat at the table. With this book, Larry has earned his place as a thought leader in IT, by giving us an enormously valuable, step–by–step guide to becoming a strategic asset for your company. In it he proves that CIOs don′t need to lead through a cult of personality. You won′t be able to put this book down and you′ll want to pass it on to your CEO, executive team, and board of directors. Bravo, Larry." Suzanne Bates, author of Motivate Like a CEO: Communicate Your Strategic Vision and Inspire People to Act!

"Lessons in IT Transformation is packed with real–life examples and commonsense advice for every CIO and IT leader struggling with making the transition from tech guru to business leader. Author Larry Bonfante speaks clearly and honestly about the challenges that IT executives face in our changing corporate dynamic, in which technology touches upon all areas of the organization and IT is seen as a strategic advantage. He offers practical advice based on three decades of experience the kind you won′t learn in business school. His are lessons that any IT leader can put into practice today to enhance business operations now and position their organization for future success." Susan Nunziata, Editor in Chief, CIO Insight

"Reading Lessons in IT Transformation is like having a heart–to–heart conversation with your favorite coach. As an experienced CIO and popular industry speaker, Larry delivers practical yet heartfelt advice on developing leadership potential, business vision and, ultimately, personal success in the challenging role of CIO." Maryfran Johnson, Editor in Chief, CIO magazine

"Whether you are a sitting CIO or an aspiring CIO, this book offers practical advice on how to build alignment with your teams and with management. Larry understands that communication is a key tool in a CIO′s playbook, and he filled the chapters with no–nonsense lessons on how CIOs can manage their message across the enterprise." Gregory Fell, CIO, Terex Corporation

"To the technologist who′s worked hard to attain a coveted CIO position comes an even trickier challenge: how to succeed in the role when so many others fail. As Larry Bonfante explains in this valuable book for CIOs and those aspiring to be CIOs, success often means focusing not more, but less, on what has always worked: technical prowess and diligent work. Instead, it requires new dimensions: leadership, vision, relationship management and much more, all discussed with appropriate and often unforgettable examples." Hank Zupnick, CIO, General Electric Real Estate