ISBN-13: 9781499242980 / Angielski / Miękka / 2014 / 88 str.
Author Pat Kelley, MS, SPHR, relates detailed actual cases from her forty-three years in Human Resources Management. In practical, down to earth prose, she describes situations, problems and solutions involving employee turnover, hiring, supervision, employee involvement and bad behavior. Included with each case are Discussion Questions and Lessons Learned. Ideal for use as a supplemental text in HR classes or seminars.